Christian Mercado

Christian MercadoChristian MercadoChristian Mercado

Christian Mercado

Christian MercadoChristian MercadoChristian Mercado
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  • Home
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    • Creovia: Parent Portal
    • Creovia: Data Dashboards
    • RealPage: Centralization
    • Entrata
    • Domo Templates
    • Domo Branding Re-designs
    • The OUT Foundation
  • Contact

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Our team at Creovia

At Creovia I support our design and development teams in building a comprehensive, all-in-one education platform. Our mission is to empower educators, parents, and students with enhanced educational data and tools. We provide innovative web solutions to over 40 education institutions to deliver impactful, user-centered educational experiences.


Our team is small but mighty with a total of 17 members in our staff. Creovia's Connect product suite grows larger by the day and we now have 7 core products. Creovia differentiates itself from other learning management and student information systems by not forcing itself into either category. Our motto is to "create a way," and we are focused on creating solutions empower educators and parents to navigate school, work and life with efficiency, security, and boundless potential.

Parent Portal & Announce: Streamlining School Communication

Company: Creovia

Role: UX Designer & Project Manager

Responsibilities: UX/UI design, research, user flows, wireframing, prototyping, visual design

Duration: 3 months (ongoing)

Tools: Figma

💪 The Challenge

Schools needed a centralized solution for parent communication that would:

  • Streamline how schools send announcements to parents
  • Provide parents with easy access to their children's academic information
  • Create a consistent communication experience across mobile and web platforms
  • Support multiple schools and districts with different needs

⚙️ Process & Approach

Discovery and Planning

We began with comprehensive sprint kickoff meetings to align the team on priorities and goals. Through collaboration with stakeholders, we established clear MVP requirements and documented them in detailed Software Requirements Specification (SRS) documents. To manage tasks across design and development teams effectively, we implemented a structured project tracking system in ClickUp.


Design Strategy

Our approach centered on mobile-first design principles, utilizing Material Design and Cupertino patterns to ensure consistency across platforms. We developed user flows for announcement creation and delivery, while designing an intuitive feed-based interface for parents to receive updates. The team created a component library using ShadCN to maintain consistent UI elements throughout the application.


Development & QA

We conducted weekly sprint syncs to track progress and address any blockers in real-time. The development process required careful coordination between frontend and backend teams for API integration, while managing the parallel development of both Announce and Parent Portal features. Our QA process included comprehensive test cases for each feature to ensure quality and reliability.

🔑 Key Features

The platform introduces several core functionalities that enhance school-home communication:

  • An intuitive announcement creation and scheduling system enables staff to plan and distribute communications efficiently
  • Role-based permissions ensure appropriate access levels for different school staff members
  • A mobile-optimized parent feed provides easy access to important updates
  • Comprehensive student profile management helps parents stay informed about their children's progress
  • Real-time notifications keep parents updated on important announcements
  • Seamless integration with existing school data systems maintains data accuracy and consistency

🎯 Results & Impact

The successful launch of our MVP version for initial testing with select parent groups marked a significant milestone. We established a foundation for a scalable parent communication platform and created a streamlined process for future product iterations. Initial feedback from school administrators regarding the announcement system has been notably positive. 


Our initial test group of parents has cited that our Parent Portal features were already saving hours of time  weekly with direct announcements--removing the need for parents to directly contact school teachers and administrative staff for student details and campus announcements and events.


Lessons Learned

Through this project, we discovered that early stakeholder alignment on MVP features is crucial for success. Regular technical reviews proved essential in preventing scope creep, while clear documentation of dependencies between features ensured smoother development. We also learned the importance of incorporating user feedback throughout the development process.

⏩ Next Steps

Our roadmap includes implementing a robust parent feedback mechanism, enhancing student profile features, adding academic calendar integration, and expanding the platform to additional school districts.

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