Domo Templates

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Domo

UX Designer

• Domo offers smart and efficient dashboards. But customers reported finding it difficult and time-consuming to make their dashboards more visually unique and appealing
• I worked with a senior designer and project manager to create personas, research users, create wireframes, prototype, and test on users

• I found that user testing was key in how we would pivot and reiterate on our next dashboard update -- users knew exactly the path they wanted for template themes. As a designer I needed to work with our project manager to push for this change and approval to reiterate on a layout that would be genuinely useful to Domo customers

To offer Domo customers a quick and easy route to choosing and customizing their own dashboards, from our library of design templates. 

• Research Domo dashboards, and understand why customers would find value in themed templates
• Drill down on pain points for current Domo customers in regards to dashboards

• Review current process for dashboard creation
• Create user personas

• Sketch out layouts
• Explore color palettes

• Create themed design templates in Figma
• Prototype templates
• Create coinciding icons, and preview images that assist in appstore advertisement
• Publish first iterations to the appstore 

• Conduct user testing and ask users to locate and use design templates, starting from the appstore
• Assess value of templates and consider reiterations

How can we make design/themed templates useful for our customers? Is there a significant need for them in the way our product development team is understanding user behaviors. Can we adequately save users time on creating curated, well-designed templates?

Customers are frustrated that all templates must be made from scratch. Users are actively asking for a quick and easy way to make beautiful looking dashboards. As it is there is no option for themed (or pre-made) dashboard templates.

Domo is pushing for users to become more familiar with the appstore. Dashboard templates will be available for download through the appstore.

Re-working and testing the current appstore navigation and user flow.

What makes current customer dashboards so successful? And what is this process like for Domo users.

Create personas to understand different tiers of Domo users, their needs, wants, and desires when creating dashboards. We want to offer the most streamlined, efficient process and custom-feel with just a click of a button.

Sketching out initial wireframes and layout themes and styles was crucial to how we would go about creating these dashboards within the Domo product.

Much of the ideation process was brainstorming to create versatile and aesthetically pleasing dashboards, with an array of themes.

Templates must be aesthetically pleasing, and follow a consistent color theme. I created 8 design templates, each with approximately 65 customizable components. The color themes for these templates are named: Modern, Sunset, Dunes, Lightning, Retro, Futuristic, Woodgrain, Coastal, and Meadow.

To be displayed in the Domo appstore each design template (app) would need to have a matching icon that followed the same color rules as the template itself. This process was relatively quick. I landed on displaying the exact color palette in small squares, placed over a neutral gradient, with a painter's palette icon. This iconography remained consistent for each template.

Template previews also were a core ask from my project manager in creating these templates. We wanted to have realistic and also well-designed previews to show off the colors and how they flow together inside of the dashboard. I used screenshots of the Figma files and placed them all over a unique background and gradient. The layout remained the same for each template, to keep a consistent feel to all of the design templates.

Our final step in implementation was publishing these design template apps to the Domo appstore. My project manager and I submitted each dashboard independently. Where each one was then reviews by a separate project manager. If no discrepancies were found then the templates would get pushed to the official dashboard -- available for all Domo customers.